Terms of sale
Last updated: October 05, 2026
This translation is provided for information only: if it differs from the French version, the French version prevails.
Scope
These terms apply to plants reserved on this website and sold to private customers by JACK Cédric, EI (Pépinière du Palais, SIRET 999 563 679 00011). They are accepted when you make a reservation.
Reservation
This website is used to reserve plants: nothing is paid online. An e-mail confirms your reservation, and the reserved plants are set aside for you. A reservation is not yet a sale: the sale is concluded on site, at collection, once you have seen your plants.
Prices
Prices are in euros. VAT not applicable, article 293 B of the French General Tax Code (CGI). The price that applies is the one displayed when you made your reservation.
Collection
Plants are collected at the nursery, by appointment only, on the day and at the time agreed together. An e-mail tells you when your plants are ready: we keep them for 10 days, unless another deadline is agreed. After that, the reservation may be cancelled and the plants put back on sale.
Cancellation
You can cancel your reservation at any time before collection, free of charge, by e-mail or by phone. If a plant can no longer be supplied (frost, disease, breakage), the nursery lets you know, and you pay nothing for that plant.
Payment
Payment is made on site, at collection: in cash or by cheque.
Right of withdrawal
The sale is concluded on site, in your presence: the right of withdrawal that applies to distance selling does not apply. The reservation itself can be cancelled freely until collection.
Legal guarantees
You benefit from the legal guarantee of conformity (articles L217-3 et seq. of the French Consumer Code), for defects that appear within 2 years of collection, and from the guarantee against hidden defects (articles 1641 et seq. of the French Civil Code).
A plant is a living thing. At collection, we give you planting advice; how well it takes then depends on planting, watering and the weather. This advice does not limit the legal guarantees in any way.
Personal data
Your data is used only to handle your reservation: see the privacy policy.
Consumer mediation
If a dispute arises, first send a written complaint to the nursery, by e-mail or by post. If no solution is found, you can refer the matter free of charge to the consumer mediator, within one year of your complaint:
CM2C — Centre de la Médiation de la Consommation de Conciliateurs de Justice
49 rue de Ponthieu, 75008 Paris
www.cm2c.net
· contact@cm2c.net
French Consumer Code, articles L612-1 et seq.
Applicable law
These terms are governed by French law.
